Terms of Service
Effective Date: January 1, 2026
Welcome to Forma Tableware. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Forma Tableware (“we,” “us,” or “our”). By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. Use of Our Website
You agree to use our website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.
We reserve the right to restrict or terminate access to our website if these Terms are violated.
2. Products & Availability
All products displayed on our website are subject to availability. We reserve the right to:
Limit quantities available for purchase
Modify or discontinue products at any time without notice
Product images and descriptions are provided for illustrative purposes. Minor variations in colour, glaze, or finish may occur due to the handmade nature of our products.
3. Pricing & Payment
All prices are listed in Canadian dollars (CAD) unless otherwise stated.
We reserve the right to change prices at any time without notice. Taxes and shipping fees are calculated at checkout.
Payments are processed securely through third-party payment providers. We do not store your full payment details.
4. Orders & Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to:
Refuse or cancel an order for any reason
Limit or cancel quantities purchased per person or business
If your order is cancelled after payment has been processed, a refund will be issued to the original payment method.
5. Wholesale Accounts
Wholesale access is subject to approval. We reserve the right to approve, deny, suspend, or revoke wholesale accounts at our discretion.
Wholesale pricing, minimum order quantities, and terms are confidential and intended solely for approved wholesale partners.
6. Shipping & Delivery
Shipping times are estimates only and are not guaranteed. Forma Tableware is not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss passes to you upon delivery to the shipping carrier.
7. Returns & Exchanges
Returns and exchanges are subject to our Returns Policy, which is available on our website.
Custom, made-to-order, or final sale items may not be eligible for return unless otherwise stated.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Forma Tableware and may not be reproduced, distributed, or used without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Forma Tableware shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website or purchase of products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
10. Disclaimer
Our website and products are provided “as is” without warranties of any kind, express or implied, except as required under applicable Canadian consumer protection laws.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting to our website with an updated effective date.
13. Contact Information
If you have questions about these Terms, please contact us:
Forma Tableware
174–8250 Manitoba Street
Vancouver, British Columbia
Canada
Email: info@formadinnerware.com